How does remote support work if something goes wrong on the show floor?
Most show-floor problems are preventable with proper pre-show planning — which is exactly what I focus on. For issues that do arise during the show, I'm available by phone and email throughout. I can coordinate directly with vendors, contact show management, and guide your team through solutions in real time.
Who pays vendors and signs contracts?
You do. I coordinate, communicate, and manage the relationships — but all vendor contracts and payments go through you. Vendor costs are always passed through at cost with no markup. My fee covers my time and coordination, nothing else.
What's outside your scope?
I handle operational coordination — timelines, vendors, logistics, staff prep, lead capture setup, cost review. I don't design booths, create marketing materials, or do on-site physical work. I also don't guarantee specific business outcomes like leads generated — those depend on your team and product. What I guarantee is that the operational details are tracked, confirmed, and managed.
What happens if a vendor misses a deadline?
That's exactly what I'm here to catch early. Every vendor commitment goes into the master timeline with a confirmation date. If a vendor is running late, I escalate immediately — contacting them directly, identifying backup options, and keeping you informed. The earlier a problem is caught, the more options you have.
Do you work with first-time exhibitors?
Yes — and first-time exhibitors are often where the operational gaps are biggest. I'll walk you through exactly what needs to happen, in what order, and by when. You don't need to know the process. That's what you're hiring me for.
